At Members Equity Bank, we take the security and the protection of your money very seriously and we are committed to having a secure environment in which you have confidence to do your everyday banking.

We have put together some useful information to help minimise the chance of fraud happening to you and help you protect your money.

General Tips

Protecting yourself Online

Protecting your Debit and Credit Cards, and PIN's

ATM's, Cheque Books, and Telephone Banking

Protecting your Identity

We also have some examples of hoax e-mails which have been used around the world to commit online and identity fraud. Remember, if in doubt, never respond to an e-mail from someone you do not know, and contact us immediately if you have been or at some point in the future a victim of fraud. You can call us on 1300 654 998.

Further information is available through the website of Australasian Consumer Fraud Taskforce. They have put together additional information to help consumers protect their money and their identity.
Visit the SCAMwatch website.